Welcome to AmpCharge

Congratulations. You’ve purchased an AmpCharge EV charger, now let’s get you set up.

Installing your EV Charger

AmpCharge EV Charger Flash 7kW

The installation manual is inside the charger packaging. An electronic copy can also be accessed via the link below.

AmpCharge EV Charger Bolt 7kW

The installation manual can be accessed via the QR code located on the installation manual printout page inside your charger packaging, on the side of the packaging or via the link below.

Installation Manual

Step 1 – Find a licensed electrician

We’ve introduced our Ampol Installation Service to ensure a simple and convenient way to get your EV charger installed.

If you opt not to go ahead with an Ampol installation then you’ll need to organise your own licensed electrician to install your EV charger at your own cost to ensure a compliant installation.

Installation service

Step 2 – Request an estimate

To receive an accurate installation estimate, you'll need to provide some details about your preferred installation location, your home's existing electrical infrastructure and Wi-Fi coverage (if applicable). You will also need to upload photos.

Based on the provided information, Ampol or a third party installer should be able to send you a fee estimate in writing for you to accept. If you decide you don't want to install with us - that's ok. You can arrange your own licensed electrician for your installation.

Step 3 – Schedule your installation

If you accept your fee estimate, Ampol or a third party installer will be in touch to book in a convenient day and time to install your EV charger.

Step 4 – Prepare your property for installation

If you install with us, we'll send you a few simple tips on how you can prepare to make sure your EV charger can be installed smoothly and safely. If you've organised a third party installer, we recommend inquiring to see if they have any preparation requirements.

Step 5 – Installation day

On the day of installation, you'll meet with our licensed electrician(s) or a third party electrician to confirm your installation needs and any special considerations relating to your property. The installation takes about 3 hours (on average) and it's required for an adult to be home when the install takes place. Be sure to provide our licensed electrician(s) or your third party installer with the installation manual for your EV charger - found top of page.

Step 6 – Setting up

During the commissioning process, the electrician(s) may need to input the details of your installation into our commissioning portal for registration (Wi-Fi enabled models only).

If your EV charger is Wi-Fi enabled (selected models only) then you'll need to connect your home Wi-Fi network. Follow the instructions within the manual to connect your charger to Wi-Fi which will allow you to access the AmpCharge Driver Portal. Our customer support team are ready to assist if needed on 13 14 04.

FLASH 7KW USER MANUAL

BOLT 7KW USER MANUAL

Step 7 - Demonstration and final checks

If you install with us, our licensed electrician(s) will provide a demonstration of "how to use" your charger following the successful installation.

Before the licensed electrician(s) has left your property, make sure you check the LED status of your charger to ensure it is on and ready for charging (a full overview of LED indicators can be found in your installation manual, found top of page):

AmpCharge EV Charger Bolt 7kW - white LED

AmpCharge EV Charger Flash 7kW - green flashing LED

Need a hand? Solve a problem, get maintenance tips and more.

Solve a problem

Step 8 - Power up your journey

You're now ready to charge your EV and start your journey.

Some other things to consider

Avoid storing highly flammable liquids or substances near to or above the installed EV supply equipment (EVSE).
When the EVSE is installed in a garage or carport associated with a residential dwelling, consider installing a hardwired smoke alarm or heat alarm including interconnection to any other smoke alarms.

How to use your AmpCharge EV Charger Flash 7kW

Read your user manual before operating your charger.

Step 1 - Charging connector
Check that the LED lights on the front of the charger are flashing green.
USER MANUAL
Step 2 - Start charging
Make sure to lock your EV and open the EV’s charging port. Insert the charging connector to the EV charging port. The LED lights will illuminate blue to indicate charging has started.
Step 3 - Stop charging
Once you’ve finished charging simply unlock your EV and pull the charging connector out of the EV charging port. Then return to the charging holster and close your EV’s charging port. You may need to loop your cable around your EV charger.
Step 4 - That's it!
You're ready to hit the road

How to use your AmpCharge EV Charger Bolt 7kW

Read your user manual before operating your charger.

Step 1 - Charging connector
Check that the LED lights on the front of the charger are white.
USER MANUAL
Step 2 - Start charging
Make sure to lock your EV and open the EV's charging port. Insert the charging connector to the EV charging port. The LED lights will illuminate blue to indicate charging has started.
Step 3 - Stop charging
Once you've finished charging simply unlock your EV and pull the charging connector out of the EV charging port. Then return to the charging holster and close your EV's charging port. You may need to loop your cable around your EV charger.
Step 4 - That's it!
You're ready to hit the road

Charge here. Journey anywhere.

If you find yourself in need of some extra charge when you're on the road, just pull in and plug in at your nearest AmpCharge location, and let us power your journey.

FIND A CHARGING LOCATION

Schedule your charging sessions

Schedule and monitor your home EV charging sessions anytime, anywhere, with AmpCharge Driver Portal (selected models only).

DISCOVER DRIVER PORTAL

Support when you need it.

Need some help? We’re here for anything you need. Simply call 13 14 04 (Monday - Friday, 9am - 6pm Sydney time) or contact us below.