EV Charger Installation

Our installation service is able to install AmpCharge chargers on walls – the wall can be internal or external. At this stage we're unable to install on a pedestals or poles.

We’re able to install chargers in apartment buildings as long as your premises meets the eligibility requirements and you have approval by the relevant body corporate, site management or property owner. We can also install in rental properties with written permission from the owner. Written proof will need to be supplied to Ampol in both cases.

Every home is unique, and sometimes there are installations deemed unsafe or too far out of scope for our installation network. We reserve the right to decline such installation requests - if we do, we will notify you of our decision and you can proceed to sourcing your own licensed electrician or request a refund of your EV charger. 
For full inclusions, services in addition and exclusions please see our FAQs. 

Here at Ampol we’ve introduced our AmpCharge home EV charging installation service to ensure a simple and convenient way to get your EV charger installed quickly and safely.  
Learn more about our installation service here.

Any custom works carried outside of the above scope of the standard installation. We'll keep you informed throughout the process of any potential additional costs, either as part of our initial estimate or when our electrician is onsite.

Any non-standard installation work may result in a reschedule of installation due to the need to source extra materials and/or finalising payment. We won’t commence any non-standard installation works until we have provided you a cost estimate, and you have approved and paid for the additional works required. 

A standard installation includes the following works and services: 

• Installation of your 7kW (32 amp) EV charger. IMPORTANT: Your EV charger will be set to the required input current (AC) level to ensure the EV charger will not exceed the household capacity or any relevant Standard Installation Rules (SiRs). If your home has limited or insufficient electrical capacity, your installer will reduce the charging speed of your EV charger to the extent necessary to guarantee a safe installation. 
• Up to 20 meters of wall or ceiling mounted cabling (note: cable length depends on the proximity of the installation location to your switchboard). 
• Protection switches (i.e. Type A RCBO and Type C MCB combined) mounted adjacent to the EV charger and easily accessible. 
• All associated electrical containment and hardware fixings for the installation. 
• Registration, testing and commissioning of your EV charger. 
• Installation as per AS/NZS 3000:2018 Electrical Installation Wiring Rules. 
• In-person instructions on ‘how to use’ your new home EV charger. 
• Travel costs: free up to 50km of assigned licensed electrician.

Standard installations tend to be installations at owner-occupied homes with off-street parking that require only minor electrical works.

These installations include the commissioning and registering of a single phase 7kW EV charger, a full safety test and a demonstration on how to use your home EV charger by our licensed electricians.

• Underfloor work (excluding easy under house access), trenching, excavation, groundworks, civil works, multi-storey works or design works. 
• Major switchboard modifications or other electrical remedial works to meet current wiring regulations.
• Work carried out outside of normal business hours.
• Asbestos removal.
• Upgrade of domestic electricity supply (e.g. switchboard upgrade, upgrade from single phase to 3-phase).
• Supply and installation of a new electricity meter.
• Installation requiring multi-story work.
• Obtaining Development Application (DA) approvals, permits, certification or similar requirements or approvals by building authorities, your distributor, councils, your body corporate, your landlord or other relevant authorities.

IMPORTANT: if you live in a multi-dwelling home or apartment, you must obtain necessary approvals for the installation of an EV charger from your body corporate/ landlord. For more information and template approval forms, see here.

• Installation of your7kW/32 amp EV charger at a location nominated by you, provided this location meets the following requirements:
  • it is in close proximity to your switchboard such that the EV charger can be connected to your switchboard using 20 meters or less of cabling (additional cabling can be installed at extra cost),
  • it is structurally sound, safe and suitable for the safe installation of your EV charger,
  • it meets the installation requirements set out in the EV charger installation manual
• Protection switches (i.e. Type A RCBO and Type C MCB combined) mounted adjacent to the EV charger and easily accessible.
• All associated electrical containment and hardware fixings for the installation.
• Registration, testing and commissioning of your EV charger.
• Your EV charger will be set to the required input current (AC) level to ensure the charger will not exceed the household capacity or any relevant Standard Installation Rules (SiRs). IMPORTANT: if your home has limited or insufficient electrical capacity, the installer will reduce the charging speed of your EV charger to the extent necessary to guarantee a safe installation.
• Installation as per AS/NZS 3000:2018 Electrical Installation Wiring Rules.
• In-person instructions on ‘how to use’ your new home EV charger.
• Travel costs: free up to 50km of assigned licensed electrician

IMPORTANT: Your EV charger will be set to the required input current (AC) level to ensure the charger will not exceed the household capacity or any relevant Standard Installation Rules (SiRs). If your home has limited or insufficient electrical capacity, the installer will reduce the charging speed of your EV charger to the extent necessary to guarantee a safe installation.

• Associated travel costs outside of 50km of assigned licensed electrician (you'll be notified if your property is outside of the 50km of installer location).      
• Call outs for unsuccessful scheduled installations. 
• Site inspections (not including scheduled installation).
• Extra parts supplied and installed, including sundries, conduits, 6mm^2 power cable 2C+E, 6mm^2 power cable 4C+E, circuit breakers, QLD basic AFLC active device management, non-combustible-backing-board, isolator switch, circuit breaker closure and active/neutral link. 
• Extra parts installed, including QLD dynamic active device management. 
• Fault investigation.
• Minor site repair.
• Partial switchboard upgrade.

To use the AmpCharge Driver Portal which allows you to schedule and monitor your charging sessions, you’ll need to be connected to the internet. The charger will operate without internet, but you'll miss out on the smarter stuff!