Charging
Welcome to AmpCharge
Here's a simple guide to getting your EV charged, so you can be on your way.
Download the AmpCharge app.
Before you get started, you’ll need to download our AmpCharge app.
With our app you’ll be able to find your nearest AmpCharge EV charging point, check charger availability, charge your EV and pay securely.
Follow these simple steps:
Getting started.
Charging your EV at one of our up to Ultra-Fast 150kW charging bays is super easy.
Let’s get you started.
- Locate and navigate to the nearest AmpCharge charging point via the AmpCharge website.
- Select the charger and charging connector you wish to use in the app, then plug-in the charger connector to your vehicle.
- Select a payment method or add a new payment method (a temporary $30 pre-authorisation hold will be placed on your card and refunded).
- Select 'Start charging' to begin your EV charging session.
- Before you end your charging session, make sure that your EV is unlocked.
- Select 'Stop Charging' to end your charging session.
- Un-plug your charger connector and place back into the charging point. Your payment will then be taken and you'll be notified of the total cost of your session.
- And that’s it, you’re good to go.
Recharge your batteries
Grab a quality coffee, handmade sandwiches or delicious snacks while you charge your EV, at our Ampol Foodary stores
Powered sustainably
You'll continue to do your part for the environment, as the energy used by our chargers is 100% offset with renewable energy certificates.*
*Net equivalent renewable energy is sourced from surrendered Large-scale Generation Certificates.
Need a hand?
Require some help at one of our charging points? We’re here 24/7 for anything you need. Get in touch via 13 14 04
Frequently Asked Questions
Our AmpCharge on the road charging points have industry standard CCS Type 2 and CHAdeMO connectors attached to charging connectors as required by ARENA, which are generally compatible with most electric and plug-in hybrid vehicles available in Australia. You shouldn't need to bring your own charging cable to site. However, you may need to bring your plug adapter.
Your electric or plug-in hybrid vehicle should lock the connector in place once your charging session begins. Along with your vehicle's security features, AmpCharge on the road charging locations are placed at our well-known Ampol locations where sites are well-lit and staffed where possible
The speed of charge is dependent on the power of the charge point and your vehicle's charging capacity - different chargers have different max power outputs or 'speeds'.
Please check your vehicle's charging specifications to find out the charge times for different charger powers. Estimated charge times are provided in the table below
Estimated charge times^ -
Vehicle Specifications |
Estimated empty to full charging time – by charger power* |
||
Vehicle battery size |
Charging point confidence range* |
50kW Fast |
150kW Ultra-Fast |
13.8kWh |
38kms |
40 mins |
17 mins |
40kWh |
230kms |
48 mins |
15 mins |
75kWh |
383kms |
90 mins |
30 mins |
^Estimated charge times are based on the industry measure of Time (Hours) = battery size (kWh) divided by charger power (kW) which is to be used as a guide only. Please note other external factors influence charging time including, but not limited to, your vehicle specifications, state of charge, air temperature etc.
*Charging point confidence range is the maximum distance that someone would be confident driving on electric power between charges. Real range will depend on various factors including driving conditions, outside temperature, heating/air conditioning and driving style, etc.
+Charging time may be limited by the maximum charging rate of the electric vehicle.
Before you can start your AmpCharge charging session, you will be prompted in the app to select your payment method. Each time you select your payment method (or add a new payment method) for AmpCharge, a temporary $30 pre-authorisation hold will be placed on your card. This small transaction confirms the payment method is valid and helps protect our customers from fraudulent activity.
The pre-authorisation hold amount will be automatically refunded to you once your charging session is complete and payment was successful. The refund process could take up to 5 business days depending on your bank.