Log-in to begin
To get started you'll need to log-in to the AmpCharge Driver Portal (selected models only). Use your Ampol log-in credentials, sign-in with a line account or register an account.
Register an account
If you need to register an account, you'll receive an email with a verification code to complete your account set-up.
Adopt your EV Charger
Once logged in you'll be prompted to 'adopt a charger'. In order to connect your charger to the Driver Portal we'll need some unique details about your charger.
- Your 'serial number' can be found on the side of your charger unit (look out for a white label).
- Your 'adoption key' can be found on your adoption keyEVd included in your charger box.
- Your charger purchase date can be found on your tax invoice in your 'Oder Shipped' email.
If you're having any difficulties with these steps you cna call our friendly Customer Service Team on 13 14 04 (Monday - Friday, 9am - 6pm Sydney time).
Your dashboard overview
Once logged in you'll land on the dashboard screen. This given a handy overview of your charging staus, scheduled session and charging history.
Schedule your charging sessions
On your dashboard you can set scheduled charging sessions for the week, including setting a start and end time, plus personalising each session with a unique descirption.
Plug in to charge
On the dashboard there will be an illustration of your EV charger.
If it's green, it'll prompt you to connect your charging connection into your EV. You'll need to be connected in order to initiate a charging session or for a scheduled session to initiate.
If you're in need of a charge now you can, by overriding your scheduled charging session. If you want to retain your scheduled charging session you'll need to disconnect and reconnect your charging connector for the scheduled session to activate later.
Monitoring your charging session
You can keep tabs on your charging session anytime, anywhere. The charger illustration will appear blue to show it's charging. You'll also be able to see the current duration of the session, your charge rate and the energy delivered to your EV.
To end a session manually, simply press 'Stop' in the Driver Portal.
Charging history and insights
Want some insights into your charging habits? No problem. On the dashboard you can check out your daily, monthly and yearly charging history.