To get started you’ll need to log-in to the AmpCharge Driver Portal.  
Use your Ampol log-in credentials, sign-in with a linked account or register an account.  

If you need to register an account, you’ll receive an email with a verification code to complete your account set-up.

Once logged in you’ll be prompted to ‘adopt a charger’. In order to connect your charger to the Driver Portal we’ll need some unique details about your charger. 

- Your ‘serial number’ can be found on the side of your charging unit (look our for a white label).  
- Your ‘adoption key’ can be found on your adoption keyEVd included in your charger box.  
- Your charger purchase date can be found on your tax invoice in your ‘Order Shipped’ email.  

If you’re having any difficulties with these steps you can call our friendly Customer Service Team on 13 14 04 (Monday – Friday, 9am – 6pm Sydney time). 

Once logged in you’ll land on the dashboard screen. This gives a handy overview of your charging status, scheduled sessions and charging history.

On your dashboard you can set scheduled charging sessions for the week, including setting a start and end time, plus personalising each session with a unique description.  

On the dashboard there will be an illustration of your EV charger.  

If its green, it’ll prompt you to connect your charging connector into your EV. You’ll need to be connected in order to initiate a charging session or for a scheduled session to initiate.  

If you’re in need of a charge now you can, by overriding your scheduled charging session. If you want to retain your scheduled charging session you’ll need to disconnect and reconnect your charging connector for the scheduled session to activate later.  

You can keep tabs on your charging session anytime, anywhere. The charger illustration will appear blue to show it’s charging. You’ll also be able to see the current duration of the session, your charge rate and the energy delivered to your EV.

To end a session manually, simply press ‘Stop’ in the Driver Portal.

Want some insights into your charging habits? No problem. On the dashboard you can check out your daily, monthly, and yearly charging history.